TERMS OF SERVICE, DISCLAIMER & PRIVACY POLICY

EFFECTIVE DATE: February 1, 2026

WEBSITE: https://HERshape.com CONTACT: hershapecontact@gmail.com

1. WELLNESS DISCLAIMER (The Important Stuff)

Not Medical Advice: HERshape products are designed to support your wellness journey using natural ingredients. They are not intended to diagnose, treat, cure, or prevent any disease. Consult Your Doctor: While our patches are gentle and natural, we always recommend chatting with your healthcare provider before starting any new routine, especially if you are pregnant, nursing, or have a pre-existing medical condition. Results May Vary: Every body is beautiful and unique. Results can vary from person to person based on lifestyle, metabolism, and consistency.

2. SHOPPING WITH US

Eligibility: By placing an order, you confirm that you are at least 18 years old. Accuracy: Please double-check your shipping address and email at checkout! We want to make sure your goodies arrive at the right place. We aren't responsible if the address provided was incorrect.

3. SHIPPING & DELIVERY

Getting It To You: We pack orders fast! We use reliable carriers (like NZ Post) to get your package to your door. Tracking: Once your order ships, we’ll email you a tracking link so you can follow its journey. Delays: Sometimes the mail runs a little slow due to weather or holidays. Once the package leaves our hands, we rely on the carrier, but we will always do our best to help you track it down if it goes missing.

4. RETURNS & REFUNDS

Hygiene & Safety: Because HERshape is a personal care product, we cannot accept returns on opened or used packets for hygiene reasons. Damaged Items: Did your package arrive looking a little rough? If your item is damaged or defective upon arrival, please snap a photo and email us at hershapecontact@gmail.com within 48 hours so we can make it right. Happiness Promise: We want you to love your results. If you have issues with your order, please reach out to our team—we are here to help!

5. YOUR PRIVACY

We Respect You: We collect your name, address, and email solely to process your order and keep you updated. Safe & Secure: Your payment details are processed via a secure gateway (like Shopify). We never see your credit card numbers. No Selling Data: We will never sell your personal info to third parties. What happens at HERshape, stays at HERshape.

6. HOUSE RULES

Be Kind: We reserve the right to cancel orders if we suspect fraudulent activity or abusive behavior. Let’s treat each other with kindness!